Customer Testimonials

‘I bought Zalto wine glasses from MacPhees and the customer service was amazing. Probably one of the best companies I have dealt with. The glasses are fantastic to drink out of and will be our favourites with our reds. Thank you MacPhees for all your efforts we will continue to deal with you and have already given your contact details to friends.’

Maree Roberts

‘The team at Macphee’s were very helpful and informative when we bought our new Wine Fridge. The Eurocave is attractive and well designed. Altogether a very pleasant experience.’

Justin O’Dea

‘If you are looking for a safe harbour for your wine in Melbourne (and who isn’t), it’s hard to go past MacPhee’s Wine Cellarage. Nice people, state of the art facility but best of all is the very personal service they offer. These people will love you to death (as well as your wine); this is the kind of service we strive for at Langton’s.’

Stewart Langton
Langton’s Wine Auctions

‘Excellent company to deal with. Quick response to emails, flexible in arrangements, and achieved a very good result for me. Great communicators and pleasant team. For oenophiles, the showroom is a place that excites immediately.

Martin Haskett

‘In what has become a growth industry MacPhee’s is by far the most professional cellarage I have come across. Apart from their state of the art climate controlled cellar, their live and on-line inventory system is easy to use and their professionalism and service is second to none.’

Philip Rich
Wine Sommelier

‘Excellent service provided by Kimberly in sourcing the necessary spare part and air freight from overseas, and arranging local technicians with the necessary expertise. Also provided regular written updates on progress. Would highly recommend them to others.’

Graeme Atwell

‘Excellent customer service to support fine product. Highly recommended’

Daniel Bills

‘Craig and Tania MacPhee offer a very efficient, professional and user friendly cellaring service that many of my good customers make use of. Temperature at 14 degrees with constant humidity is wine bottle heaven!’

Randall Pollard
Proprietor, Randall The Wine Merchant

‘”We are absolutely delighted with the end result!” His wife; “Thanks again for everything – Daryn was already in the cellar this morning filling it with wine.”’

Daryn M
Roseville, NSW

‘Extremely happy with the service provided by Eurocave/MacPhee’s. My cabinet’s compressor had a leak and was not functional. Craig immediately jumped on to help out and managed to organise a replacement amazinly quickly. Dealing with Quinn to orgaise the swap over was an absolute breeze and could not fault any of the service I recieved. Would highly recommend purchasing a cabinet from the team as their service, profressionalism and friendly chats was outstanding.’

George R

‘Very nice and efficient company.’

Frank Henneuse-Blunt

‘I have never had any issues with McPhees/Eurocave I bought my WINE CABINET in March 2000, My want was a cellar …and the then Frenchman said “if I build you a cellar..when you shift you can’t take it”….he was right!! I have shifted twice and my EUROCAVE comes with me….it has never been an issue….just change the filters ….. Friends have bought all the other brands some last 2 to 3 years…and are REPLACED some 7 to 9 years…with constant repairs or gas issues. ‘

Henry J

‘Thank you Tania for good old fashioned service, that seems to be lacking in so many businesses today I have had numerous wine storage fridges in the past, some Avg and some below Avg. I will always continue to use the quality products of Eurocave that is backed by this wonderful business that Tania and Craig have established. Their comprehensive advice and customer service, was followed by excellent aftersales support, and is 2nd to none. I have even used this experience to convey to my own staff the value of being customer centric. I cannot recommend them high enough.’

Cleve O

‘Absolutely fantastic service and advice. This week saw the purchase of our 7th fridge as our restaurant needs grow – couldn’t be happier with the attention to detail and even managed a glass of wine with Craig and Tania to celebrate the new purchase – if you want the rolls Royce of wine storage then there’s only one option ! EUROCAVE ?’

Peter Hooymans

‘Want great advice on the right wine cabinet to purchase? Look no further than MacPhee/EuroCave and their staff, especially Tania, who’s product knowledge and customer liaison offer efficient, professional and user friendly advice. The staff are nice people, who answer your questions with understandable advice and personal service. Their advice stacks up as the product recommended actually does what they say it will do; their Wine Art preservation unit is an outstanding piece of equipment and the EuroCave Compact design wine cabinet I purchased functions flawlessly and with the minimum amount of noise; a great piece of furniture. Thanks guys! I would highly recommend anybody considering the purchase of a wine cabinet, a wine preservation system or other wine related products, to not go past MacPhee’s.’

Ben G
Brisbane, QLD

‘Tania and the team were fantastic in all facets of my dealing with them, from the selection of the Inoa 25 cellar conditioner, through the design of the cellar and placement of the actual unit, to the options for racking and storage solutions. No questions was too difficult or “irrelevant” and they were always happy to talk through the options. The Inoa 25 unit itself is fantastic, keeping the cellar at the right temperature and humidity and was simple to install. The team were very helpful when talking about where the wall frame needed to be for securing the unit to the wall as I was constructing a stand alone cellar. Would absolutely recommend dealing with the team for all wine storage solutions.’

Erron P

‘I am very pleased and happy with the two fridges that I have purchased, including the order process and achievement of the promised delivery timetable – no complaints and I have received very good and positive feedback and commentary from my friends on them. I would have no hesitation in recommending your product to others.’

Doug C

‘Eurocave is a very professional company. They are very clear in their undertakings and deliver these on time. In addition the product is total quality and works better than I could have imagined. Thank you .’

Bruce G

‘Great to deal with, finished product looks fantastic.’

Suzanne G

‘The advice that I received from EuroCave on the types of cabinets that I should order was very helpful, accurate and informative, and I took delivery of my EuroCave Revelation Single Temp Large Wine Cabinet Multi Temp Compact Wine Cabinet on time. A perfect combination in a house with little cellaring space and capacity.’

Doug C

‘I have always had an excellent experience with the Macphees/Eurocave team. For many years I have dealt with them through the purchase of my wine cabinet, through to wine sales, and most recently the purchase of my Wine Art preservation system – a sensational device that does exactly what it promises. I highly recommend the team and the products.’

Stephen R

‘Very happy with the Eurocave system which has enabled us to showcase museum wines as well as improving our food and wine programme. Also a good way to reduce wastage in quieter months. Highly recommend it!’

Nic C

‘A must for any wine drinker or collector , had different brand of wine fridges over the years but the eurocave relavation is a league of his own. It’s truly a piece of art, I should have bought it earlier Dealing with Tania was a pleasure, sharing  knowledge and passionate. Best in the industry Highly recommended’

Davey R

‘My experience has been fantastic. These are people who care and are focussed on providing a quality service. It took me a while to decide what I wanted but all my queries were answered without any pressure to buy until I was ready. I love my EuroCave. It looks great, keeps the temperature well and is very quiet. I already have two wine cabinets from another brand but definitely prefer EuroCave. I cannot fault the service and would highly recommend McPhee’s and their product.’

Theresa O

‘Although there was an unexpected delay with my eurocave, and the communication could have been a bit better about that issue, I am glad I went with this product even with the delay. It is a very nice unit. I have it integrated and have had a number of people gushing over how amazing it looks and what a great idea it is.’

Scott M

‘We are prominently an A/C company, although have used many INOA 25 & 50’s over the years due to it’s humidity control benefits. Often multiples of, in the most high end residential properties Perth has. Happy to say we have had no issues to date & Tania’s knowledge in this field has been greatly valued & appreciated. Most importantly, excellent feedback once project handed over to client.’

Craig H

‘Many thanks for the wonderful service received from EuroCave Australia. It is definitely the talking piece of the room and the the process purchasing the unit was as much a delight as enjoying the perfectly conditioned wine that is in the unit. If I ever decide to sell the house this is the one item that will be listed as an exclusion from the sale :)’

Nagib K

‘We have installed a large number of Eurocave systems to cool high end wine cellars over the last 12 months. Out of all the cellar cooling system brands we have trialled the Eurocave’s so far, have provided the best results (I.e. minimal after sales call backs). Also they seem to be well known by many wine storage consultants which helps fast track our approvals process.’

Steven M

‘I have 4 EuroCave cabinets all purchased from MacPhees, approx 6 years ago. Recently, I had a small technical problem with 1 cabinet and called MacPhees for guidance. My problem was solved immediately with prompt advice received by a direct return call from Craig MacPhee. Craig and his staff run a successful business that is built on service, reliablitity and relationships that go far beyound the purchase of a EuroCave cabinet. Without question MacPhees is a company I would thoroughly recommend.’

Trevor W

‘I purchased the built in wine cabinet from Macphees & am very happy with the service & the unit. The unit provided after a few years had an electronic control problem. Craig Macphee provided the part & the unit easily repaired the service was excellent & I would not hesitate in recommending Eurocave & Macphees to anyone. Very happy

Warwick H

‘Knowledgable, helpful and prompt……say no more!

Ashley L

‘The people at MacPhee’s were very helpful and provided good advice. I have now got my EuroCaves up and running, full (or overfull 😊) with bottles and all my shelves labelled. The only reason that I didn’t give 5 stars is that if you have a slightly challenging location for your wine cabinet(s), be careful who they choose to use for shipping (I can recommend their second choice ;-).’

Chris Chaundy

‘I have recently completed a custom built MacPhees cellar in my home, converting my old dining room into a temperature controlled showcase for my wine. The process from design to construction was undertaken with utmost professionalism. The focus on getting the design right was very consultative, and Craig and Scott both developed an understanding of me and how I wanted to see and store my wine. The quality of the workmanship by Scott and his team far exceeded my expectations and every time I walk past my new cellar I can’t help but smile. Thanks guys.’

David M

‘I have just recently purchased a Eurocave Pure large wine cabinet and it was installed last week. I first started my search for a wine cabinet some time ago with a visit to MacPhees. I vividly recall that I had an early flight out of Melbourne one morning and Tania graciously came in very early that morning and opened up the showroom to show me the Eurocave range. I haven’t forgotten that show of kindness. As it turned out the Eurocave cabinet I bought recently stands on its merit. It is very elegant to look at, indiscernible motor noise and beautifully built. I have not seen a wine cabinet that comes close to it. I love it. Thank you Tania and everyone else at MacPhees.’

Allan Sergeant

‘I’m very happy with the racks and they will look great once I put all the wines on.’

Boeing C

‘Our Indi wine racks were delivered promptly – we’ve installed them and they look fantastic. I’ve also referred a friend to you for his cellar.’

Simon W
Toorak, VIC

‘MacPhee’s has (in my opinion) the best reputation in the Wine Storage business and in the wine business in general.’

Warwick C
Burnley, VIC

‘Great service and delivery was fantastic. Thanks for making it easy.’

Anthony Mercuri

‘I first visited Eurocave 18 months ago when planning a substantial renovation to our home to assist with the planning of a proposed cellar. After receiving great advice from both Tania and Mel, I settled on 2 Eurocave Revelation cabinets. They are stunning and far more suited to our requirements. We could not be happier with the service, advice and outcome. Thank you.’

Andrew McDougall

‘In 1986 I imported a 200 bottle sized EuroCave to Perth to ensure that my wine collection would survive the hot summers over here. Flawless performance over all these years with just recently a likely thermostat issue that EuroCave Australia are helping me to resolve. Couldn’t recommend this product more highly to the wine connoisseur.’

Steve H

‘We cannot be happier with the quality of service and product provided by Eurocave, especially Mel Ross. She has guided me and my builder from preliminary construction process on how to position the Inoa machine efficiently until the end. The final result is amazing. The Inoa 25 is so powerful, but quiet. It reaches and maintains the desired temperature at all times. It is very low maintenance and beautifully designed. Mel has also organised a compliment post installation check to make sure my Inoa is properly and correctly installed. I recommend Eurocave to wine enthusiasts thst care so much about their collection. Inoa is truly specifically designed/manufactured to preserve wine’

Dewi H

‘Tania and her team were extremely professional in assisting me to set up my wine cellar. The Eurocave Modulosteel racking systems are a statement of quality, style and functionality; as is the Professional 6000 Large Dual Temperature wine cabinet. From my initial enquiry, their assistance in planning and understanding of my requirements, everything was made easy. I highly recommend Eurocave.’

Tim F

‘I recently contacted MacPhee’s (Eurocave Australia) when a cellar conditioner purchased from that company stopped functioning after many years of flawless operation. The customer service was impeccable. The response was rapid and quite some time was spent on the phone taking me through the possible causes. Not wishing to jeopardise my wine collection, I placed an order for a new unit and was offered one to be delivered within a few days. Much to my embarrassment and after the conditioner remained off for a period, a restart fixed the problem. I cancelled the order and received a refund promptly and without any need for follow up.I have dealt with many suppliers over the years and MacPhee’s stands out as the friendliest and most professional company I have encountered. They carry my recommendation for their products and service without any hesitation.’

Phillip Hastings

‘EuroCave are the pioneers when it comes to wine cabinets. They are beautiful to look at and the quality finishes made it an essential investment for my wine. The local team in Melbourne are also amazing. They help you find the best solution for your wine and home.’

Matthew Lumsden-Smee

‘Thoroughly professional, friendly and a pleasure to do business with, from the time of enquiry through to the follow up email ensuring my satisfaction. Any questions I had were answered promptly and honestly and I was constantly updated on anticipated delivery time. The cabinet itself functions silently and flawlessly and the quality is far above that of any cabinet I have seen in traditional retail shops, sentiments echoed by family and friends. Will be doing business with MacPhee’s again soon and would encourage anybody considering a purchase to do the same.’

Ian M

‘Thoroughly professional, friendly and a pleasure to do business with, from the time of enquiry through to the follow up email ensuring my satisfaction. Any questions I had were answered promptly and honestly and I was constantly updated on anticipated delivery time. The cabinet itself functions silently and flawlessly and the quality is far above that of any cabinet I have seen in traditional retail shops, sentiments echoed by family and friends. Will be doing business with MacPhee’s again soon and would encourage anybody considering a purchase to do the same.’

A Daley

‘I purchased my unit in 2004 and it has worked flawlessly ever since.’

Luke S

‘It was so easy to pop in to the showroom and have a look at the Eurocave Winebar. It is an exact fit for our purpose. Our customers feel like we’ve added quite the fancy extra that only offers them more choices. For a country restaurant it has added so much flexibility for premium wines, by the glass or carafe, throughout the menu, without the pressure of buying and finishing the bottle. Being such a beautiful display, the wine stirs lots of curiosity and appetite for something delicious. Going in to the showroom we were able to work out what would really work for us, with lots of info and zero stress. Thanks folks..’

Kathryn R

‘We recently completed a new internal wine cellar as part of a new home build. We purchased the Inoa Cellar Conditioner and wine racking from Tania and Craig. Their advice in choosing the most appropriate equipment, and their assistance to our builder during the installation process was greatly appreciated. The cellar looks amazing, thank you both.’

Gaile K

‘Very happy with my wine cabinet (V059), although it has less capacity than I would have liked, with the height of some red bottles. But as I wanted an under bench model that is the price you pay. Great before and after service in regard to my questions. No hesitation in recommending this product.’

Giselle S

‘What a fantastic product, supported by fantastic service. Tania took us through the product range step by step, and ensured we bought exactly what we needed. I cannot recommend them highly enough!’

Bill W

‘The wine fridge is excellent. It’s keeping a constant temperature and it makes no noise at all. I found that by adding one or two Cabernet bottles to each row we were able to get 12 to a row comfortably. We were very pleased with all the help we got from the staff at Eurocave.’

Justin O

‘The advice I receieved in-store was excellent and after-sales service has been responsive and extremely helpful. I am very pleased with both the Eurocave cabinet and Tania and her staff.’

Noel W

‘Absolutely love the EuroCave wine cabinet. The design is beautiful and elegant. We’ve received many compliments from family and friends. I’m thinking of a proper cellar and will definitely use EuroCave again. The product range is fantastic and I am very happy with the excellent friendly service. I would recommend EuroCave to any serious wine lover.’

Khoi H

‘I recently purchased a EuroCave cabinet as a surprise gift for our son. Craig and his team were amazing to deal with. Even though we had to preorder, Craig delivered on every promise made to us and we were kept informed of progress at all times. Our son is extremely impressed with the quality of the EuroCave and for us the transaction was kept simple and easy. I would not hesitate to recommend Craig and his team to anyone seeking a quality product and exceptional service.’

Pip L

‘I spent months dealing with Craig and Tania ensuring the Eurocave cabinets would suit my needs and they never once shied away from me laying on their showroom floor (and a few of their customer’s floors) to ensure these were as quiet as they promised. Two V-Pure-L cabinets and 12 months later and I’m still in love with them… and their delectable contents. These are the ONLY cabinets I will keep in a house with hard floors.’

Ian P

‘We recently completed a residential cellar fitout with a Eurocave Inoa Cellar Conditioner. The team at Eurocave were exceptional in their knowledge and execution of the product and solution proposed. They were a pleasure to deal with. l would not hesitate in recommending Eurocave and MacPhees.’

Adam M

‘I recently purchased two Eurocave’s for use at home. I can honestly say they have added a whole new dimension to my enjoyment of wine. It’s a great feeling to be able to store your wine collection at home all the while in perfect cellaring conditions. The team at Eurocave were excellent in helping me choose the right units to suit my needs and provided me with great advice so I could make an informed decision. I recommend Eurocave to everybody I know. You won’t be disappointed!’

Sasha M

‘I have been a user of Eurocave Inoa Cellar Conditioners for over 5 years and my wine has never been better cared for. A steady 15 degrees irrespective of the external temperature being in the 40’s. Incredibly reliable and consistent I could not recommend them enough.’

Peter B
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